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Privacy Policy

Last updated: 19 October 2025

1. Introduction

Elevé (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://eleve-marrakech.com (“Site”) or contact us for our services.
 

2. Information We Collect

We may collect and process the following types of information:

  • Personal Information: Name, email address, phone number, address, and any other information you provide when contacting us or booking our services.

  • Event/Travel Details: Information about your event or travel preferences, dates, group size, and any special requests.

  • Technical Data: IP address, browser type, device information, and usage data collected automatically when you use our Site.

  • Cookies: We may use cookies and similar tracking technologies to enhance your experience on our Site.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide our event and travel management services.

  • Process bookings and manage client relationships.

  • Communicate with you regarding your event or travel arrangements.

  • Improve our services, website functionality, and user experience.

  • Comply with legal obligations and protect our rights.

 

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted partners and suppliers (such as venues, caterers, transport providers) strictly for the purpose of fulfilling your event or travel requests.

  • Legal Requirements: If required by law or in response to valid requests by public authorities.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

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6. International Data Transfers

As a business operating in Morocco, your information may be transferred to, and processed in, countries other than your own. We ensure appropriate safeguards are in place for such transfers.

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7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.

  • Object to or restrict certain processing of your data.

  • Withdraw your consent at any time (where applicable).

  • Lodge a complaint with a data protection authority.
     

To exercise your rights, please contact us at info@eleve-marrakech.com.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of such sites.

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9. Children’s Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

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Elevé
Marrakech, Morocco
Email: info@eleve-marrakech.com
Phone: +212 701 265 870

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